Arugambay Agenda (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, website, or make a booking with us.
- Information We Collect
• Personal Information: Name, contact details (phone, email, address), passport/ID details (if required for bookings).
• Booking & Payment Information: Payment method, billing address, and transaction details.
• Technical Information: Cookies, IP address, device/browser type, and browsing activity on our website. - How We Use Your Information
We use the collected information to:
• Confirm and manage your bookings.
• Process payments (via cash, card, or QR code).
• Communicate with you regarding your tours, activities, or inquiries.
• Improve our website and customer experience.
• Comply with legal and regulatory requirements.
- Sharing of Information
We do not sell or rent your personal data to third parties.
However, we may share information with:
• Tour partners/third-party providers (e.g., national park entry, accommodation partners) strictly for service delivery.
• Payment processors (secure QR payments, card payments).
• Authorities if legally required.
- Cookies & Tracking
Our website may use cookies to improve browsing experience, personalize content, and analyze traffic. You may disable cookies in your browser settings.
- Data Security
We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.
- Your Rights
You may:
• Request access, correction, or deletion of your personal information.
• Withdraw consent for marketing emails at any time.
- Contact Us
If you have questions regarding this Privacy Policy, please contact:
📧 Email: info@arugambayagenda.com
📞 Phone: +94726479635
📍 Address: Manal road, Arugam Bay, Sri Lanka.